4 Must to Integrate Technologies for an E-commerce Website

The e-commerce market has changed drastically in the last decade. The customers have become addicted to a personalized experience. Previously the sellers had a limited number of destinations for trading, namely big brands such as Amazon & Flipkart or their own portal. Now through social media brands have the power to sell on numerous sales channels. Proving high-quality customer service has become ubiquitous. The site owners need to embrace automation, accelerate the payment process and make ordering a child’s play. Before choosing an e-commerce website development company in India you should be aware of the current tech trends in the e-marketplace.

Here the five technologies that have become crucial to surviving in the online market -

Multi-channel Support - The ability to serve the customer on their preferred social media channel has become a necessity. With the increasing popularity of site such as Facebook, Instagram, Twitter providing the customer support on each of these platforms has become imperative. Today people spend from 22 minutes to two hours scrolling through their social media feed on their mobile screen. If they want to inquire about any of your product, almost like they will use social media instead of your website. Thus, offering the people help where they need can make a huge difference in your branding efforts. Hire an e-commerce website development company in India that provides the facility to integrate the e-commerce activities over cross platforms. It will help you to track customer acquisition process and makes changes in your marketing strategies.

M-commerce - The rise of e-wallets such as apple pay, Google pay, pay U and digital signatures are popularizing mobile payments. In 2020 the total number of mobile payment with reach up to 45 %. Mobile applications have made it possible to promote sales without sending aggressive emails or messages. The simple push notifications inform the prospects about the latest products. It offers the users directly to your store when he is near to your physical location. The secure payment process through mobile apps encourages people to buy products. If you haven’t incorporated this feature in your website yet reach out e-commerce website development company in India.

Automation - You no longer require an employee to handle customer support. With AI based chatbot which can conduct complex conversations without any difficulty, 24 X 7 service is made possible. The customers are becoming judicious in their buying decisions, meaning they scrutinize the product and this price. Thus, images aren’t sufficient, you have to give them the chance to try products. A virtual tour of the products through augmented reality will give you an extra edge over the competitors. Another option which is popular for selling apparel and beauty products is virtual reality. 3D product videos will become common by the end of 2019.

For building a strong presence online hire a professional developer from an e-commerce website development company in India. You can integrate the above mentioned four techs in your website and create a loyal customer base.

For more info, Visit: VerveLogic